Hi Team, The coach’s challenge for the week is to try to create an extraordinary experience for your customers. I don’t just mean your external customers; I mean anyone you serve at any time during the day. If you’re a manager, it may be one of your supervisors; if you’re a supervisor, it might be […]
Hi Team, The coach’s challenge of the week is to be aware of fear. Fear is an emotional state. It occurs when a fear provoking stimulus activates our adrenal glands and a chemical reaction occurs in the body. We all know what it feels like. It’s the surge of energy we feel when we are […]
Good morning Team, The coaches challenge of the week is to practice mindfulness. When we are mindful, we pay attention to the details. When we focus on the details of our mundane lives, we open ourselves to discovery. We begin to get the most out of every minute because we are looking at things with […]
Good morning Team, The coaches challenge of the week is to follow your intuition. Have you ever been in a meeting where everyone is acting as if they’re in agreement, but you know they’re not? Have you inquired into the health of a good friend and when they told you they were fine, you knew […]
Good morning Team, The coach’s challenge of the week is to be a mirror, not a sponge. This comes from Don Maruska and his book, “How Great Decisions Get Made”. He writes, “Be a mirror, not a sponge. Many hard feelings arise and decision-making efforts derail because people absorb what they think others said and […]
Good morning Team, The coaches challenge this week is to try not to complain. A good way to start is to try observing when you do complain. It’s difficult to not do something if we’re not even aware that we do it in the first place! So, on this first day, try to see when […]
Good morning Team, The coaches challenge for the week is to not rush through things. We all seem to have too much to do. Each day brings us a myriad of tasks that need completing. Our tendency is to rush though things to get them all done by the end of the day. But, when […]
Good morning Team, The coach’s challenge for the week is about attitude. Jean Davidson keeps a copy of this in her office and I’d like to share it with everyone since it’s one of the best pieces I’ve ever read about this subject. “The longer I live, the more I realize the impact of attitude […]
Good morning Team, The coaches challenge for this week focuses on respecting ourselves and others. The definition of respect reads, “esteem for or a sense of the worth or excellence of a person, a personal quality or ability, or something considered as a manifestation of a personal quality or ability; I have great respect for […]
Good morning Team, The coaches challenge for the week is to be courageous. The word courage comes from the latin word cor and the french word cuer. It is defined as “mental or moral strength to venture, persevere, and withstand danger, fear, uncertainty, or difficulty.” We often think of this in the context of big […]