Category: Uncategorized

August 22, 2005

Good day, team, The coach’s challenge this week is about boosting your mental faculties. Sounds scary, doesn’t it? But the article “11 Steps to a Better Brain” (see link below) offers simple suggestions on how to do it. The article is rather lengthy, so here is a brief synopsis: It doesn’t matter how brainy you […]

August 08, 2005

Good day, team, The coach’s challenge this week is about paying attention to people. New studies have shown that customers who feel they get special attention from someone serving them are far more loyal to the company that employs that person. Even when customers have a problem that doesn’t get resolved, if they think that […]

August 01, 2005

Good day, team, While on vacation this past week, I read an interesting magazine article by Marshall Goldsmith, a very famous executive coach. In speaking about an executive whom he is currently coaching, he wrote, “During the next year, Bill will be barraged with competing goals that will distract him from his efforts to change. […]

July 18, 2005

Good day, team, Recently, I asked a few of my clients what is one important factor they try to keep in mind in their everyday interactions with others. Many responded with the same advice: try to speak consciously and with integrity. In countless employee surveys each year, “communication” continues to be the issue that everyone […]

July 11, 2005

Good day, team, The coach’s challenge this week is about making decisions. Have you ever observed that when we postpone making decisions sometimes, we’re actually making the indecision our decision? A few years ago when I was on the board of a nonprofit here in town, I noticed that one of my fellow board members […]

June 27, 2005

Good day, team, This week I’m inspired by the following quote from Harry Overstreet: “The very essence of all power to influence lies in getting the other person to participate. The mind that can do that has a powerful leverage on his human world. What’s the best way to get others to participate? Participate yourself.” […]

June 20, 2005

Good day, team, Tomorrow is officially the beginning of summer and if you haven’t already scheduled some leisure time, it’s a good time to do so. In light of this, the coach’s challenge this week comes from the subject of fishing. I’ve been thinking a lot lately about how fishing is a good metaphor for […]