I often see that during the latter part of the year, my clients are actively involved in strategic planning sessions. What better time to think about how we want to position ourselves, the goals we want to achieve, and how much profit we want to make than in preparation for the new year? People […]
Category: Professional
Taking Stock of the Past and Setting New Goals For the Future
This post is about the importance of reviewing the past year and setting goals for the new year. The fourth quarter is always the time that I meet with my accountant, and it’s always interesting to see what I’ve achieved, both professionally and personally. Now is a good time to take stock of what you’ve […]
How To Make Yourself Happy In A Moment
This post addresses the importance of making yourself happy, even in small moments. Here’s a good example: Tuesday morning I had to take my car in for servicing. It was about 7 a.m., and the shuttle was supposed to take me back home. After waiting about 15 minutes, I learned that the shuttle driver was […]
Suggestions for Setting Healthy Boundaries
This post is about setting healthy boundaries with people at work. Professional boundaries are important because they define the limits and responsibilities of the people with whom you interact in the workplace. When workplace boundaries are clearly defined, the organization works more efficiently because redundant work assignments are eliminated and task performance is accountable. […]
Salemanship And The Power Of Belief
Let’s explore the subjects of salesmanship and the power of belief. I once asked a client who is the CEO of a medium-sized company how he spent his time each day: what he actually did and what percentage of his time was spent directing, managing and leading. He replied, ‘”Frankly, I spend 95 percent […]
The Advantage Of Seizing The Opportunity That Presents Itself
This post is about the advantage of seizing an opportunity that presents itself even if it was never apparent until it appeared. Here’s a relevant quote from famous author and statesman Mark Twain, who wrote about life’s realities in a way many people could appreciate: “A man may plan as much as he wants to, […]
The Importance of Being Earnest – an important lesson in how you treat your customer
This post is about the importance of being earnest particularly when you’re dealing with a customer. I remember having a terrible experience with the company that provided my broadband services. I tried to get my problems resolved with customer service agents located in the Philippines. They never fixed the issues. I finally googled the corporation’s […]
How Kind Words Make A Difference
This post comes from an e-mail that a client* sent to me. Please have a look: Friday, Aug. 25, began a week-long celebration of people being kind to others. Born in 1988, Be Kind to Humankind Week is now 18 years old. The week is made up of seven special emphasis days, beginning Aug. […]
Supporting People’s Strengths
This post comes from a quote in one of my favorite books about management and leadership, “The One Thing You Need to Know,” by Marcus Buckingham: “Mediocre managers play checkers with their people (vs. chess). In checkers the pieces all move in the same way, whereas in chess all the pieces move differently. Thus, […]
Being Mindful of Your Reputation & Good Suggestions for Improving It
This post is about being mindful of your reputation with good suggestions for improving it. A person’s character is the reliability of himself. His reputation is the opinion others have formed of him/her. Certainly, reputation is built on deeds. Henry Ford said, ‘you can’t build a reputation on what you are going to do.’ […]