Author: Kathleen Doyle-White

Some Thoughts About Delivering the Right Message

  This post is about how we delivering the right message to each other. It’s what I call the ‘delivery sandwich’. We all know the shorthand of that: Good News/ Bad News/ Good News. Sandwich the bad news between two pieces of good news. Sandwich the weakness between two slices of strength. Sandwich the thing […]

September 12, 2005

Good day Team, The coach’s challenge for the week is about the 8 attributes of supportive communication. Please see below. They speak for themselves. 8 Attributes of Supportive Communication � Problem oriented, not person oriented – focus on how problems and issues can be changed rather than on people and their characteristics (“How can we […]

August 22, 2005

Good day, team, The coach’s challenge this week is about boosting your mental faculties. Sounds scary, doesn’t it? But the article “11 Steps to a Better Brain” (see link below) offers simple suggestions on how to do it. The article is rather lengthy, so here is a brief synopsis: It doesn’t matter how brainy you […]