Author: Kathleen Doyle-White

Suggestions for Setting Healthy Boundaries

  This post is about setting healthy boundaries with people at work. Professional boundaries are important because they define the limits and responsibilities of the people with whom you interact in the workplace. When workplace boundaries are clearly defined, the organization works more efficiently because redundant work assignments are eliminated and task performance is accountable. […]

The Advantage Of Seizing The Opportunity That Presents Itself

This post is about the advantage of seizing an opportunity that presents itself even if it was never apparent until it appeared. Here’s a relevant quote from famous author and statesman Mark Twain, who wrote about life’s realities in a way many people could appreciate: “A man may plan as much as he wants to, […]

The Importance of Being Earnest – an important lesson in how you treat your customer

This post is about the importance of being earnest particularly when you’re dealing with a customer. I remember having a terrible experience with the company that provided my broadband services. I tried to get my problems resolved with customer service agents located in the Philippines.  They never fixed the issues.   I finally googled the corporation’s […]

Supporting People’s Strengths

  This post comes from a quote in one of my favorite books about management and leadership, “The One Thing You Need to Know,” by Marcus Buckingham: “Mediocre managers play checkers with their people (vs. chess). In checkers the pieces all move in the same way, whereas in chess all the pieces move differently. Thus, […]

Being Mindful of Your Reputation & Good Suggestions for Improving It

  This post is about being mindful of your reputation with good suggestions for improving it. A person’s character is the reliability of himself. His reputation is the opinion others have formed of him/her. Certainly, reputation is built on deeds. Henry Ford said, ‘you can’t build a reputation on what you are going to do.’ […]

Wake Up and Smell The Coffee

  This post comes from something my grandmother–Nana–used to say in response to a variety of circumstances. It’s a wonderful piece of wisdom and a reminder as well. Each summer my family and I would travel to Maine to see my grandparents. It was a long drive, so the first morning after arriving, we would […]

Checking In On Your Progress Mid-Year

  The post could be called “checking in mid-year.” I often find that checking in with myself around June 15 is a good idea. It gives me a chance to assess my progress toward my personal and professional goals. Did I continue with the exercise and diet program I pledged myself to last January? Have […]

Shared Wisdom About Leadership

  This post contributes some ideas about leadership. Here are some great words of wisdom on the subject. “Leadership” “Is it a title or an attitude? Is it about power or responsibility? Is it about those you dominate or those you motivate? Does it mean accepting applause or giving thanks? Does it require a hard […]