Coach’s Challenge for 9/6/10 “Acknowledgement”

Good day team,

In pursuing the challenge archives this past week, I found one written in October of
2004 by my sometimes associate and coach extraordinaire, Kate Dwyer. Here it is:

This week’s coach’s challenge is to “celebrate what you want to see more
of”. Throughout the work week, we often witness each other making an effort that
goes above and beyond the usual standard of a job description. It may be
a small gesture (over in a heart beat) or it may be one of those bigger,
more heroic gestures that makes that person’s day much more challenging. Regardless
of the size of the effort, we see someone take an extra step or a giant step
on behalf of the whole. Part of great leadership is noticing, and acknowledging.

We all have lots of good reasons we don’t give that most rare reward, acknowledgement.
Perhaps we have a meeting to go to, or we don’t want a compliment to go to
someone’s head. Maybe we’re concerned they won’t like being the center of attention,
or we think they’re too busy right now. The bottom line is we miss an opportunity
to celebrate great work.

This week, aim for giving more mini doses of positive feedback right when you notice
things, in the moment. Monthly one-on-ones,  annual reviews, scorecards or
periodic evaluations are all valuable formats for giving organized feedback,
but they’re not going to put the spring in our step that makes a work day
fly by. What gives us that extra boost is knowing that the people we work
with pay attention to what we do well. Acknowledging great work, however
small, inspires ownership, quality, and endurance.

“Correction does much, but encouragement does more.” Johann Goethe

“Celebrate what you want to see more of.”  Thomas J Peters

Have a good week-

Kathleen

Kathleen Doyle-White
Pathfinders Coaching
(503) 296-9249

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